What operators publish
Links to each line's own alert page and the documents we read, with the date we read them and an honest note about what they did not settle.
Operator policies change without notice and differ by booking market and contract version. Waterlogged does not calculate your refund, credit, hotel entitlement or insurance payout, and does not determine cancellation rights or legal remedies. Read the operator's own documents and the terms attached to your booking, and do not cancel pre-emptively on the strength of river data alone.
Four questions worth asking your operator or agent:
- Which dated regional contract and disruption-program version applies to my booking?
- What does that document say for this specific itinerary change, and who decides whether it applies?
- What are the consequences if I cancel or reject a proposed change before the operator acts?
- What notice, evidence and deadline does the current document require, and where must it be sent?
Mandatory consumer rights in your own jurisdiction are separate from anything an operator's programme says, and are not summarised here.
By cruise line
Register last refreshed 2026-08-01.
AmaWaterways
- Named disruption programme found: not found in the documents read
- Terms differ by booking market: yes, on the evidence read
- Confidence in that finding: confirmed
- Last checked: 2026-07-30
What we could not establish:
- No numeric coach-hour/delay-hour trigger or per-diem rate defined anywhere in the fetched terms
- Regional (UK/EU/AU) T&C variants not separately checked
- AmaWaterways — official travel alerts and disruption page
- AmaWaterways — published document we read (1)
- AmaWaterways — published document we read (2)
Operator policies change without notice and differ by booking market and contract version. Waterlogged does not calculate your refund, credit, hotel entitlement or insurance payout, and does not determine cancellation rights or legal remedies. Read the operator's own documents and the terms attached to your booking, and do not cancel pre-emptively on the strength of river data alone.
AmaWaterways
- Named disruption programme found: not found in the documents read
- Terms differ by booking market: yes, on the evidence read
- Confidence in that finding: confirmed
- Last checked: 2026-07-30
What we could not establish:
- No numeric coach-hour/delay-hour trigger or per-diem rate defined anywhere in the fetched terms
- Regional (UK/EU/AU) T&C variants not separately checked
- AmaWaterways — official travel alerts and disruption page
- AmaWaterways — published document we read (1)
- AmaWaterways — published document we read (2)
Operator policies change without notice and differ by booking market and contract version. Waterlogged does not calculate your refund, credit, hotel entitlement or insurance payout, and does not determine cancellation rights or legal remedies. Read the operator's own documents and the terms attached to your booking, and do not cancel pre-emptively on the strength of river data alone.
Avalon Waterways
- Named disruption programme found: not found in the documents read
- Terms differ by booking market: yes, on the evidence read
- Confidence in that finding: confirmed
- Last checked: 2026-08-01
What we could not establish:
- No per-diem or numeric trigger threshold found anywhere in the fetched terms
- Whether the 1-year future-travel-credit has a dollar-value cap
- Which regional booking terms and ship-carrier contract govern the passenger's sailing
- Whether the facts meet the qualified 21-day force-majeure cash wording
- Avalon Waterways — official travel alerts and disruption page
- Avalon Waterways — published document we read (1)
- Avalon Waterways — published document we read (2)
- Avalon Waterways — published document we read (3)
Operator policies change without notice and differ by booking market and contract version. Waterlogged does not calculate your refund, credit, hotel entitlement or insurance payout, and does not determine cancellation rights or legal remedies. Read the operator's own documents and the terms attached to your booking, and do not cancel pre-emptively on the strength of river data alone.
Emerald Cruises
- Named disruption programme found: yes — River Cruise Cover
- Terms differ by booking market: yes, on the evidence read
- Confidence in that finding: confirmed
- Last checked: 2026-08-01
Scenic is in the same group but its current trigger wording and published figures are not interchangeable with Emerald's. Each brand and booking market must be read separately.
What we could not establish:
- Exact currency and amount for US/CA/AU-region bookings (every fetch attempt rendered GBP, including the '/US/en-US/' URL path)
- Whether a refund-of-unused-remainder is an explicit passenger election right or only an implicit reading of 'extended disruption' wording
- Documentation requirements for a passenger to support or dispute Emerald's own disrupted-day count
- Emerald Cruises — official travel alerts and disruption page
- Emerald Cruises — published document we read (1)
- Emerald Cruises — published document we read (2)
- Emerald Cruises — published document we read (3)
- Emerald Cruises — published document we read (4)
- Emerald Cruises — published document we read (5)
Operator policies change without notice and differ by booking market and contract version. Waterlogged does not calculate your refund, credit, hotel entitlement or insurance payout, and does not determine cancellation rights or legal remedies. Read the operator's own documents and the terms attached to your booking, and do not cancel pre-emptively on the strength of river data alone.
Scenic
- Named disruption programme found: yes — River Cruise Cover
- Terms differ by booking market: yes, on the evidence read
- Confidence in that finding: confirmed
- Last checked: 2026-08-01
Emerald is in the same group but its cover wording and thresholds are not interchangeable with Scenic's. Each brand and booking market must be read separately.
What we could not establish:
- The exact event that Scenic will treat as activating cover beyond the normal-change examples
- Whether a separate total monetary cap applies in the passenger's market
- The currency and figures for Canada, United States and Australia rather than the EUR rendering reviewed
- Whether a refund-of-unused-remainder is an explicit passenger election right
- Scenic — official travel alerts and disruption page
- Scenic — published document we read (1)
- Scenic — published document we read (2)
- Scenic — published document we read (3)
Operator policies change without notice and differ by booking market and contract version. Waterlogged does not calculate your refund, credit, hotel entitlement or insurance payout, and does not determine cancellation rights or legal remedies. Read the operator's own documents and the terms attached to your booking, and do not cancel pre-emptively on the strength of river data alone.
Uniworld
- Named disruption programme found: not found in the documents read
- Terms differ by booking market: yes, on the evidence read
- Confidence in that finding: confirmed
- Last checked: 2026-08-01
What we could not establish:
- Which 2026 regional terms and legal seller are incorporated into the passenger's booking
- Whether the operator applies the booking-contract or vessel-carriage deadline to the specific complaint
- Whether mandatory law creates a cash-refund election despite a regional contract's stated default
- Uniworld — official travel alerts and disruption page
- Uniworld — published document we read (1)
- Uniworld — published document we read (2)
- Uniworld — published document we read (3)
Operator policies change without notice and differ by booking market and contract version. Waterlogged does not calculate your refund, credit, hotel entitlement or insurance payout, and does not determine cancellation rights or legal remedies. Read the operator's own documents and the terms attached to your booking, and do not cancel pre-emptively on the strength of river data alone.
Viking
- Named disruption programme found: not found in the documents read
- Terms differ by booking market: not established
- Confidence in that finding: confirmed
- Last checked: 2026-07-30
What we could not establish:
- Whether the separate 'US Ports' version of the Passenger Ticket Contract (referenced but not fetched) differs materially for cruises touching a US port
Operator policies change without notice and differ by booking market and contract version. Waterlogged does not calculate your refund, credit, hotel entitlement or insurance payout, and does not determine cancellation rights or legal remedies. Read the operator's own documents and the terms attached to your booking, and do not cancel pre-emptively on the strength of river data alone.
Authority notices
Waterway authorities publish their own closures and restrictions. Waterlogged never infers that an authority notice affected a named cruise merely because the route and the dates overlap.
Cruise-line names identify the operator's own documents and remain the property of their owners. Waterlogged is not affiliated with, endorsed by or acting for any of them.